1. Refund Policy

At ARMAN JI KRIYANA STORE, we strive to ensure that you are completely satisfied with your purchase. This policy outlines the circumstances under which refunds are provided and the process for requesting a refund.

2. Conditions for Refunds

Refunds are applicable in the following circumstances:

  • Damaged or Defective Products: If you receive a product that is damaged or defective, you are eligible for a refund or replacement.
  • Wrong Items: If we deliver a product that is different from what you ordered, you are eligible for a refund or replacement.
  • Expired Products: If a product is expired or has a short expiry date not disclosed at the time of purchase, you are eligible for a refund.

Please note that we do not provide refunds for:

  • Products that have been used or opened (unless they are defective).
  • Products that you no longer want after purchase (buyer's remorse).
  • Products purchased more than 24 hours ago, unless they are defective or expired.

3. Refund Process

To initiate a refund, please follow these steps:

  1. Contact us within 24 hours of purchase or delivery at +91 9729002297 or contact@armanjikriyanastore.in.
  2. Provide your purchase details (date of purchase, items purchased, etc.) and the reason for the refund request.
  3. For in-store purchases, please bring the product along with the receipt to our store.
  4. For delivered items, our representative may visit to inspect the product if necessary.

4. Refund Timelines

Once your refund request is approved:

  • For cash payments, refunds will be processed immediately at our store.
  • For digital payments, refunds will be processed within 3-5 business days, and the amount will be credited back to the original payment method.

5. Cancellation Policy

For orders placed for delivery or pickup, the following cancellation policy applies:

6. Conditions for Cancellations

Orders can be cancelled under the following circumstances:

  • Before the order is processed and prepared for delivery or pickup.
  • If there is a significant delay in delivery beyond the communicated time frame.

7. Cancellation Process

To cancel an order, please follow these steps:

  1. Contact us immediately at +91 9729002297 or contact@armanjikriyanastore.in.
  2. Provide your order details (order number, date, items ordered).
  3. Specify the reason for cancellation.

8. Cancellation Timelines

The following timelines apply to cancellations:

  • Cancellations made before order processing will receive a full refund.
  • Cancellations made after order processing but before dispatch will be subject to a 5% processing fee.
  • Orders cannot be cancelled once they are dispatched for delivery or prepared for pickup.

9. Contact for Refunds and Cancellations

For any questions or to initiate a refund or cancellation, please contact us at:

ARMAN JI KRIYANA STORE
Sharma Ji Rd, Block J, Pream Nagar, Delhi, 110086, India
Phone: +91 9729002297
Email: contact@armanjikriyanastore.in

Last Updated: November 1, 2023